What happens if I miss my delivery?

What happens if I miss my delivery?

Small Items 

If you are not home for delivery DPD will leave a note with details of where to collect your order. You can also rearrange delivery with DPD online, for more information visit the DPD help page

Large Items 

If you miss a delivery of a large appliance it will be returned to our warehouse and a redelivery charge will be required before delivery is attempted again. Please note that delivery may not be made to certain areas on consecutive days. 

 

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      Our delivery drivers will always endeavour to get your appliance where you need it, but in some circumstances this may not be possible. In these cases, your appliance will be left at a location agreed between you and the driver.