What happens if I miss my delivery?

What happens if I miss my delivery?

For small items delivered by An Post, the postman will leave details of the local depot where you can collect your item. For large items, if nobody is home to accept,  inspect, and sign for the delivery, it will be returned to our warehouse and a re-delivery charge may apply.

Small Items 

If you are not home for delivery An Post will leave a note with details of where to collect your order. You can also rearrange delivery with An Post online, for more information visit the An Post support page

Large Items 

If you miss a delivery of a large appliance it will be returned to our warehouse and a redelivery charge will be required before delivery is attempted again. Please note that delivery may not be made to certain areas on consecutive days. 

    • Related Articles

    • How long will delivery take?

      At ElectroCity we strive to offer the most competitive & secure delivery service. Small items are delivered by DPD or An Post Parcel Service and delivered within 2 working days, provided that the product is in stock and the order is received before ...
    • How much is delivery?

      Delivery charges are shown on each product page. Below we have gathered some examples of both large and small items. Small Items €5.99 Here are some examples of what counts as a small item. TV & Entertainment Small Appliances Tech TVs up to 43" ...
    • Our Delivery Partners

      For our nationwide delivery service we have partnered with DPD, An Post and Caulfield Transport. Small Items Small items are delivered by DPD and An Post — typically within 2 working days. Large Items Large items are delivered by Caulfield Transport ...
    • Why is my delivery delayed?

      We aim to have your order delivered as fast as possible, but sometimes the delivery may take a little longer.  Special Orders  For some products, such as range cookers, it is not feasible to store all the variations available. Your product will need ...
    • Will you bring my delivery inside?

      Our delivery drivers will always endeavour to get your appliance where you need it, but in some circumstances this may not be possible. In these cases, your appliance will be left at a location agreed between you and the driver.